Privacy Policy

Last updated: February 2026

1. Who We Are

Video Message is a product operated by DEME Studios. This privacy policy explains how we collect, use, and protect your personal information when you use our website and services at www.video-guestbook.com.

2. Information We Collect

We collect the following types of information:

• Account information: email address and password when you create a couple account.
• Event information: couple names and wedding date you provide during setup.
• Video content: video messages recorded by wedding guests via the QR code.
• Waitlist information: email address when you join our waitlist.
• Contact form: name, email, and message content when you reach out to us.

3. How We Use Your Information

• To provide our services: storing guest videos, generating your wedding film, and managing your account.
• To communicate with you about your order, your film, and product updates.
• To improve our services and user experience.
• To send you launch updates if you joined our waitlist (you can unsubscribe at any time).

4. Data Storage & Security

Your data is stored securely using industry-standard encryption on trusted cloud infrastructure. All data transfers are encrypted via HTTPS.

5. Data Retention

Guest videos and generated films are available for download for a limited period after your wedding. After this period, content may be deleted from our servers. We recommend downloading all your videos before the expiration date.

6. Third-Party Services

We use trusted third-party services for hosting, data storage, content delivery, and contact form processing. We do not sell or share your data for advertising purposes.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us at our contact page. If you are located in the EU, you also have rights under the GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.

9. Contact

For any privacy-related questions, please reach out through our contact page.